Privacy Policy - Internet/Web

Pioneer Bank considers the privacy of your personal information an important element of trust and confidence. We pledge that the privacy of your sensitive personal financial information entrusted to Pioneer Bank is secure. Your personally identifiable financial information will not be sold, nor divulged to anyone outside the bank, unless we are compelled to do so by law, or specifically authorized by you.

Pioneer Bank maintains secure standards and procedures to ensure your financial information is accurate, current, and complete. We enforce the importance of confidentiality and customer privacy to our employees and prevent unauthorized access to personally identifiable financial information about you.

Our goal is to provide you with valuable information on how we may serve you and respond to your requests regarding our products and services, locations, and hours. We do not gather information on individual users on our Web site. We do collect standard non-identifying information, such as the name of the Internet provider, the Web site that referred you to us (if any), date and time the page(s) were accessed, and the page(s) requested, to compile statistics on site usage. This information is used for internal review purposes and collected only in the aggregate. It provides us with an understanding of the access to our site, the pages and features most popular, and helps us make our site more effective.

You are not required to disclose any personally identifiable financial information on our Web Site.

We recommend that you do not send any confidential information to us by email. If you choose to send any confidential information to us via email, you do so knowing that the message might be intercepted by a third party. If, however, you choose to contact us by e-mail, your name, mailing address, e-mail address, and other information about you may be revealed to us in the e-mail. We assure you that when you communicate with us by e-mail, we will use the information only for the specific purpose of responding to your request or comments.

Pioneer Bank reserves the right to change this privacy statement. Amendments to our privacy statement will be reflected on this Web site at least 30 days prior to its effective date.

Privacy Policy Notice

At Pioneer Bank, our pledge is to keep your financial information confidential and secure. This notice informs you of the information we collect - not associated with our Web page - and how it is used. It is designed to comply with the privacy provisions in Title V of the Gramm-Leach-Bliley Act, including applicable federal privacy regulations issued as part of that Act. In our continuing effort to provide our customers with a broad range of effective and convenient financial products and services, we use policies, procedures, and technology to protect, administer, and maintain customer information. We only request information needed to complete a transaction or maintain a business relationship with you.

We collect and maintain nonpublic personal information to:

• Protect your accounts from unauthorized access.

• Provide you with financial products and services designed to meet your needs now and in the future.

• Service your accounts accurately and efficiently.

We may collect "nonpublic personal information" about you from the following sources:

• Information we receive from you on applications or other forms.

• Information about your transactions with us or others.

• Information we receive from third parties such as consumer reporting agencies.

• IP information when you connect to our web site from your browser.

"Nonpublic personal information" is information we obtain from you in connection with providing a financial product or service to you.  Examples of nonpublic personal information include your name and address, social security number, account balance, payment history, credit, and debit card purchase information, and information from consumer reports such as consumer's creditworthiness and credit history.

In certain circumstances, we are permitted by law to disclose nonpublic personal information about you to nonaffiliated third parties. We may disclose nonpublic personal information about you to third parties to assist us in servicing your account(s), to process your ATM debit and credit card transactions, to state and federal regulatory agencies, to the bank's attorneys, accountants, and auditors, to persons acting in a fiduciary or representative capacity on your behalf, to comply with a properly authorized civil, criminal, or regulatory investigation, or subpoena, or summons by Federal, State, or local authorities, to consumer reporting agencies, and others as permitted by law.

If you decide to close your account(s) or become an inactive customer, we will continue to adhere to the privacy policies and practices described in this notice.

We use safety measures to safeguard customer information.

We restrict access to your personal and account information to employees who need to know that information to provide products or services to you. Employees who violate these standards will be subject to disciplinary measures.

We maintain physical, electronic, and procedural safeguards to comply with federal standards to protect your nonpublic personal information.

This policy notice serves as a standard for all Pioneer Bank employees for collection, use, retention, and security of nonpublic personal information.

We value the trust you have in us and will continue to serve you with the respect you have come to expect from Pioneer Bank.

Please contact us with any questions or concerns about your account information.