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Reporting Lost or Stolen Cards

On this page:
- Reporting Lost or Stolen Credit Cards
- Reporting Lost or Stolen Debit Cards

Reporting Lost or Stolen Credit Cards
During our regular weekday hours, please call us at 1-800-326-4424 for assistance.

When the bank is closed & on Saturday mornings - you must collect as much of this information as possible, so you can verify your identity and credit card via phone.

  1. Name and address
  2. Social security number (last 4 digits acceptable) or tax id number
  3. Card number, if possible
  4. Receipt with card's last 4 digits, if possible
  5. Last transaction from card, if possible

Then, to report a lost or stolen credit card, please call 1-800-423-7503.

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Reporting Lost or Stolen Debit Cards
During our regular weekday hours, please call us at 1-800-326-4424 for assistance.

When the bank is closed & on Saturday mornings - you must collect as much of this information as possible, so you can verify your identity and debit card via phone.

  1. Name, address and birthdate
  2. Social security number
  3. Pioneer Bank routing number - 075904445
  4. Card number, if possible
  5. Receipt with card's last 4 digits, if possible
  6. Last transaction from card, if possible

Then, call our Shazam vendor at 1-800-383-8000 to report debit card.

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    Contact Information
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Main Office:
5758 Main Street
PO Box 220
Auburndale, WI 54412

Email: info@pioneerbank.net

Fax: 1-715-652-3231
  24-Hour Telephone Banking:
(Local) 1-715-652-3735 or
(Toll Free) 1-888-9-BANK-WI or 1-888-922-6594

Phone:
(Local) 1-715-652-2105 or
(Toll Free) 1-800-326-4424
Phone Number List for All Offices